Question 1

What are the advantages of aluminum truck caps over fiberglass and stainless steel?

Accepted Answer

Aluminum truck caps are significantly lighter than both fiberglass and stainless steel, making them easier to install, remove, and handle while also improving fuel efficiency. Compared to fiberglass, aluminum is more durable, resistant to impact and corrosion, and better suited for harsh weather conditions. Unlike stainless steel, aluminum caps are more lightweight, making them a practical choice for most truck owners. Additionally, aluminum caps can support additional weight on top and offer more customization options, such as tool racks and ventilation, without adding excessive weight to the truck.

Question 2

I ordered my JD10 a while ago, how can I find out when I will receive my order?

Accepted Answer

To get updates on the status of your order, please contact the Dealer you purchased your Jusn-Deisgn product from, or you can send an email to our Customer Support Team Support@jusnusa.com,(Support@jusnusa.com) and they will work to get you sorted.

Question 3

How do I install the product after receiving it?

Accepted Answer

Our products are designed for straightforward installation. Each order includes the necessary mounting hardware, and most installations can be completed with basic tools.
You can follow our step-by-step installation guide (/application-instruction)or installation video available on the product page. Most customers are able to complete the installation in about 90-150 minutes. For the easiest and safest installation, we recommend having two people during the process.
If you prefer, installation can also be done by a local shop or professional installer.

Question 4

What if I run into issues during installation?

Accepted Answer

If you encounter any problems during installation, don’t worry—we’re here to help.
You can contact our support team and provide:
 • Your order number
 • A photo or short video of the issue
Our team will respond as quickly as possible to help you resolve the problem.
Support Email: support@jusnusa.com(mailto:support@jusnusa.com)

Question 5

I have a leak in my JD10, how do I get some help with it?

Accepted Answer

The best way to get you sorted is to complete a Warranty Service Request. This will open a ticket for our Customer Support Team so they can assist you, as well as track this issue to help us work to keep it from happening in the future.

Question 6

What other roof racks work with your cap?

Accepted Answer

All Jusn-Design products come equipped with Universal Roof Rails on top of the cap, featuring four M8 square weld nuts per side for secure attachment points. We recommend consulting your local dealer to confirm compatibility with your specific rack. If you do not already have a rack, we also offer high-quality options designed specifically to fit our caps.

Question 7

Are your caps waterproof?

Accepted Answer

Yes, when properly assembled and installed, the JD10 provides a watertight and nearly dust-free seal. However, in some instances, water may seep in through the truck bed due to gaps between the inner and outer panels or uneven surfaces between the bulkhead (front panel) and the bed sides. To address this, we include a foam strip designed to fill any gaps caused by height differences, ensuring a secure fit.

Question 8

What size nuts go in the Universal Roof Rails track and the Cross Bars?

Accepted Answer

We use M8-1.25 stainless steel square weld nuts.

Question 9

How much weight can I mount on the MOLLE panels on the JD10?

Accepted Answer

The MOLLE panels on the Gullwing Doors of the JD10, when used with the supplied struts, are designed to support approximately 25 lbs while allowing the door to open and close properly. If additional weight is required, upgrading to larger struts will be necessary to ensure proper functionality and support.

Question 10

Can I order parts for my JD10?

Accepted Answer

Yes. You can send an email to our Customer Support Team Support@jusnusa.com,(Support@jusnusa.com) and they will work to get you sorted.

Question 11

How much do your products weigh?

Accepted Answer

Our website lists the weights and dimensions for each product, on the page for that specific product. See the drop-down tab titled “Specifications”.

Question 12

Is the roof height of the cap the same as the roof height?

Accepted Answer

The JD10 is designed so that its highest point aligns as closely as possible—if not exactly—with the crown (tallest point) of the truck’s cab for which it is intended, ensuring a seamless and aerodynamic fit.

Question 13

What size is the nut or bolt head that will slide into the extrusion t-slots for accessory mounting on the Jusn-Design Racks (Platform Rack & Load Bars)?

Accepted Answer

A metric M8 set screw will fit into the t-slots in the cross bars.

FAQs

How can we help?

Help You

Support

Stay Connected with Us

Shop

Contact Us