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Privacy Policy

Privacy Policy 
Effective Date:
4 June 2025

Jusn Design USA ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of personal and non-personal information:
Personal Information: Name, email address, phone number, billing/shipping address, payment details, and any other information you provide during checkout or inquiries.
Non-Personal Information: Browser type, IP address, device information, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:
Process and fulfill orders, including shipping and customer support.
Improve our website, products, and services.
Communicate with you about promotions, updates, and company news (you can opt out at any time).
Prevent fraudulent transactions and enhance security.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share data with:
Service Providers: Payment processors, shipping carriers, and IT service providers who assist in order fulfillment and website operations.
Legal Compliance: If required by law, regulation, or court order.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights

You may request to:
Access, update, or delete your personal data.
Opt out of marketing emails.
Disable cookie tracking (may affect website functionality).

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

*For questions regarding this Privacy Policy, contact us at Support@jusnusa.com.

Terms & Conditions
Effective Date:
4 June 2025

These Terms & Conditions ("Terms") govern your use of the Jusn Design USA website and any purchases made from us. By accessing our website or purchasing our products, you agree to these Terms.

1. Product Orders & Payments

By placing an order, you agree to provide accurate and complete information.

All prices are listed in USD and are subject to change without notice. We accept Visa, Mastercard, American Express (AE), and PayPal as payment methods. Orders are processed only after payment confirmation.

You must be at least 18 years old (or the age of majority in your jurisdiction) to place orders.

2. Shipping & Delivery

Estimated shipping times are provided at checkout but may vary due to unforeseen delays.

Jusn Design USA is not responsible for delays caused by shipping carriers or customs processing.

Customers are responsible for providing the correct shipping address. Shipping times are estimates only.

3. Returns & Refunds

Returns are accepted within 30 days of purchase if the item is unused, in its original packaging, and meets our return policy criteria.

A 25% restocking fee may apply depending on the condition of the returned item.

Refunds will be processed within 10 business days after the return is received and inspected.

4. Warranty & Liability

Our products come with a limited manufacturer’s warranty.

Refer to individual product documentation for details.

Jusn Design USA is not responsible for damages caused by improper installation, misuse, or unauthorized modifications.

We are not liable for incidental or consequential damages, including but not limited to labor costs, towing fees, or vehicle damage.

See Section 6 below for additional limitations of liability.

5. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Jusn Design USA and may not be copied, modified, or distributed without permission.

All Site content—including graphics, logos, photos, and CAD drawings—is protected and provided under a limited, revocable, non-transferable license for personal, non-commercial use.

6. Limitation of Liability

Jusn Design USA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from the use of our products or website, even if advised of the possibility.

Our total liability shall not exceed the purchase price of the product in question.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States.

Any disputes shall be resolved exclusively in the courts of King County, Washington, unless otherwise agreed by both parties or if small claims court is applicable.

8. Changes to These Terms

We reserve the right to update these Terms at any time.

Continued use of our website or products after updates constitutes acceptance of the revised Terms.

9. Third-Party Links

The Site may contain links to third-party websites. Jusn Design USA is not responsible for their content, accuracy, or practices.

10. Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET OUT IN THE LIMITED WARRANTY, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Indemnification

You agree to indemnify and hold Jusn Design USA harmless from any claim or demand (including attorneys' fees) arising out of your breach of these Terms or misuse of the Site or Products.

12. Termination

We may suspend or terminate access to the Site for violation of these Terms without notice.

Sections on IP, disclaimers, limitation of liability, and dispute resolution survive termination.

13. Severability

If any provision is unenforceable, the remainder remains in effect.

14. Entire Agreement

These Terms, together with the Privacy Policy and Limited Warranty, constitute the entire agreement between Jusn Design USA and you regarding the Site and Products.

Special Notice – JD10 Brake-Light DOT Certification (First-Run Testing Units)

Interim Light Assembly: The first production lot of the JD10 aluminum truck cap ships with a brake-light strip that is pending final U.S. Department of Transportation (DOT) FMVSS 108 certification. The light is fully functional for normal stop-signal use, but it has not yet received the DOT-marked approval label.

Free Post-Certification Upgrade: Upon issuance of DOT certification, Jusn Design USA will, at no charge:

  • Manufacture a DOT-certified replacement brake-light strip, and

  • Ship one (1) replacement strip to each original retail purchaser of a first-run JD10 unit, using the shipping address on record or such updated address as you provide.

Customer Responsibilities: You agree to (a) provide an accurate, deliverable address for the replacement shipment, and (b) install the DOT-certified strip in accordance with the installation guide supplied by Jusn Design USA. If you decline the free replacement, you acknowledge that continued use of the non-certified light is at your own discretion and risk.

No Additional Remedies: Except for the free replacement described above, all limitations of liability and warranty exclusions in Terms remain in full force.

For any questions regarding these Terms & Conditions, contact us at Support@jusnusa.com.

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